JOBSEEKER?

Your company has recently released a software update for all versions of its main application, and a user has reported a problem with the mobile version of the application. As you begin troubleshooting the issue, you quickly confirm that you need to file a non-critical bug report for the development team.

What should you do before filing the bug report?

(Select all acceptable answers.)

Try to recreate the issue in the mobile app.
Try to recreate the issue in the desktop app.
Remove the public link for downloading the software update.
Run a virus scan on the affected device.
Force a rollback to the previous software version for all users.
   

Tags
Troubleshooting Identification Technical Support New Public
Easy

2min

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