JOBSEEKER?

Technical Support Test

TestDome skill assessments are used by more than 7,000 companies and 450,000 individual test takers.

For Jobseekers

Practice your skills and earn a certificate of achievement when you score in the top 25%.

Take a Practice Test

For Companies

Test how candidates think, strategize, and problem solve so you can interview the best.

Sign Up to Offer This Test

TestDome Skill Assessments

Used by over 450,000 jobseekers

Trusted by over 7,000 companies

Premium questions with real-world problems

The Technical Support test assesses candidates’ ability to to set up, maintain, troubleshoot, and fix issues relating to computer hardware, software, and networks for a company’s staff or its customers.

It's an ideal test for pre-employment screening of candidates applying for a variety of technical support roles, including tech support agents and IT support specialists. A good candidate for a technical support job will be able to display familiarity with basic computing components, the ability to effectively investigate and identify the root causes of technical problems, and a high level of interpersonal skills.

This test requires candidates to demonstrate the ability to provide technical support in real-world scenarios through a series of multiple-choice questions.

TestDome is trusted by businesses large and small

We’re top rated for our tests’ quality and reasonable completion time

Take The Test
Practice your skills.
Offer This Test
Sign up for a trial plan.
Free Sample Questions for Technical Support Test

Our sample questions are free for companies to use on a trial plan. See more about our premium questions for paid plans below.

DNS Failure

2min
  -  
Easy 
  -  
MMCQ

Basic Computing Networking Technical Support Public New

A user working from home reports that every time she tries to go to www.google.com, all she receives is a message about how the site can’t be reached. However, she is still receiving email on that computer so she knows her internet is working.  A quick check on your own computer shows that www.google.com is up and working properly.

Email Signatures

2min
  -  
Easy 
  -  
MCA

Basic Computing Software Technical Support Public New

A user is encountering a problem where part of their email signature is appearing to others as a separate attachment.

Which of the following could fix this issue?

(Select all acceptable answers.)

Ethernet Connections

2min
  -  
Easy 
  -  
MMCQ

Basic Computing Hardware Technical Support Public New

Your manager hands you a computer component and asks you to install it in a user’s computer, then connect the appropriate cable.

The component looks like this:

Take The Test
Practice your skills.
View Test Pricing
Pick the number of tests you need.
Pass/fail grouping

Our tests are designed to put candidates into either the pass group or the fail group so you can find the best candidates faster.

Full customization

We have pre-built tests and questions, but you can customize them however you like. Change the pass/fail scores, time requirements, and more.

Cheating protection

Use tests that solve real-world problems, with no answers that can be easily found online. Because we test performance and skills (not information), we allow the use of online resources, just like in real life. Copy/paste prevention and online proctoring via webcam prevent cheating.

Candidate reporting

Get an overview into the percentage of passes and fails. Then dive deeper into the results of your top candidates to select who goes onto the next phase of hiring.

Learn more
In-depth candidate performance analysis
Offer This Test
Sign up for a trial plan.

Premium Questions for Technical Support Test

TestDome offers a premium questions library with 1000+ unique, hand-crafted questions whose answers can’t be found online. If you spot an answer somewhere online, we’ll give you a refund.

Question Names

These premium questions are included in this pre-built test and can be added to any multi-skill test. Please sign up for a paid plan to view the questions in detail.

Charging Failures, Increase Storage, Ransomware, Browser Problems, Dead Zones, IP Conflict
Covered Skills

Testing of these skills is covered in this pre-built test because they’re closely related. On our paid plan, you can easily create your own custom multi-skill tests.

Basic Computing Hardware Technical Support Software Networking
Recommended Job Roles

These are the job roles that we recommend for the Technical Support online test.

Customer Support

Take or Offer the Technical Support Online Test

How TestDome works

1. Choose or create a test
2. Share your test via URL or email
3. Review overall results and pass/fail grouping
4. Dive deeper into individual results

Excellent support & free concierge service

We offer fast, hands-on support for any question or concern you might have. If you want help with building a custom test or inviting candidates, we’ll handle everything for you.

Contact Support for any questions or to request our free concierge service.

Excellent support

Take or Offer the Technical Support Online Test

Dashboard Start Trial Sign In Home Tour Tests Questions Pricing For Jobseekers