HR Test

As the new HR generalist for a small sales company, you meet with each employee to understand their HR needs. In one meeting, a salesperson complains that even though she has the highest yearly sales, her manager doesn’t trust her. She says that she's frustrated because he double-checks everything she does.

Later you meet with her manager who has excellent performance ratings. He complains that she only does well because he double-checks all of her work to catch mistakes. After your HR meetings are done, your boss asks you to summarize your findings and suggestions.

What is an appropriate solution for you to suggest to resolve the issue between the salesperson and her manager?

From 85 applications received through an online, open-ended, job posting, the hiring team has interviewed the only 5 applicants who met the minimum job qualifications. The hiring team decided that 3 of them lacked the skills necessary for the job, but selected the other 2 for reference checks.

Since you handle recruitment and hiring as an HR Assistant, what steps should you take next in your applicant tracking system?

After your London company’s job posting for an onsite HR assistant closes, there are 230 resumes in the application tracking system (ATS). Your boss, the HR manager, emails you about how she wants the list shortened and sorted.

Hi: Please filter the applicant list for this position in our ATS for our HR benefits manager who is hiring for the position and wants to see applicants that the ATS scored over 80% and who live in the city. Then, sort the list in descending order by score percentage. Oh, and you’ll need to send a PDF to the other members of the hiring committee because they don’t have ATS access. Since it’s your first time, flag me and schedule a review. Just tell the ATS not to submit and the system will hold everything. Thanks!

From each dropdown below, select the option that will filter, sort, and perform the actions required by your HR manager.