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About the test
The Sales test evaluates a candidate's ability to complete the sale of goods or services on behalf of a company, including related interactions with prospective and current customers before, during, and after completion of the sale.
It's an ideal test for pre-employment screening of candidates applying for a variety of sales roles, including account manager and salesperson. A good candidate for a B2B sales job will be able to display competency with outreach to prospective customers, skill with developing and maintaining customer relations, and keen problem-solving abilities.
This test requires candidates to demonstrate how they would handle interactions with current and prospective customers through multiple-choice questions.
Sample public questions
As account manager, you will be taking over a difficult customer with whom your company has been struggling to expand your business. This customer currently has the largest market share in your region and is expected to grow their strong position. However, your company’s previous account managers had not been able to build a good trust-based relationship with the customer’s key stakeholders and has even lost some business over the last few years.
Your company’s top management still strongly believes that you should be able to grow your business with the customer if you make the right approach. How do you approach this customer?
You are a salesman for Dynacad Industries. Dynacad’s products are computer-aided design (CAD) systems that are sold into a variety of industrial companies. Though you had CAD experience in a previous job, you have been with Dynacad for 14 months and as of yet have not generated much business.
You are under pressure to produce when suddenly you are assigned a promising account that had been the responsibility of Jack Cutting. Jack had to retire suddenly because of severe health problems. The order that Jack was working on was for Dynacad’s largest and most expensive system, and would amount to a sizable deal for the company.
As you reviewed the customer’s needs and the model being proposed, you realized that this system is overly large and complex. However, the system you think would be a better fit for the customer costs far less than the larger, proposed system. What do you do?
This is your first meeting with a new potential customer to present your products. The person in charge of the meeting, Laura, seemed agitated and closed the meeting with a statement that she believed that your product was not needed. What are the best courses of action now?
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11 more premium Sales questions
Angry Dan, Cryptic Comment, Decision Makers, Increasing Shipments, Meeting Denial, Product Test Problem, Shipment Slowdown, Time Shortage, Unavailable Jane, Trade Show, Forklift Batteries.
Skills and topics tested
- Problem Resolution
- Customer Relations
For job roles
- Account Manager
- Sales Manager
- Sales Person
Sample candidate report
What others say
Simple, straight-forward technical testing
TestDome is simple, provides a reasonable (though not extensive) battery of tests to choose from, and doesn't take the candidate an inordinate amount of time. It also simulates working pressure with the time limits.
Jan Opperman, Grindrod Bank
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